Frequently Asked Questions
Everything you need to know about shopping with Deliberti.
What is your shipping policy for international orders?
We offer worldwide shipping via premium couriers. Delivery times typically range from 3 to 7 business days depending on your location and customs processing.
How can I return an item that doesn't fit?
You can return any unworn item within 14 days of delivery. Please ensure all original tags and security seals are intact to qualify for a full refund.
Are the products on Deliberti authentic?
Yes, we guarantee that 100% of our products are authentic. We source directly from official brand partners and luxury fashion houses.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your shipment.
Do I have to pay import duties and taxes?
For orders outside the European Union, import duties and taxes may apply upon arrival. These charges are determined by your local customs office and are the responsibility of the customer.